NBT Bank

Name: NBT Bank
Rating: 4.7 (37371 reviews)
Author: NBT Bancorp, Inc.

By: NBT Bancorp, Inc.

Finance

Features & Capabilities

NBT Bank Mobile Banking provides secure, on-the-go access to personal and business accounts. View balances and recent transactions, transfer funds between your NBT accounts and external banks, and pay bills with ease. Features include mobile check deposits, ATM/branch locator, biometric sign-in, Fast Balances, and real-time alerts. Business users can initiate and approve ACH and wire transfers and access Positive Pay/ACH Reporting, all backed by FDIC-insured security and reliable support.

User Growth & Download Statistics

App Payments Privacy & Security

By:

NBT Bancorp, Inc.

Rating:

4.70

(37,371) 131 new ratings

Version:

25.1.1 Last updated: 2025-12-11

Version code:

880561915

Creation date:

2013-09-26

Compatible devices:

Size:

92.00MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 7,509 ▲ 16

Other platforms

NBT Bank (v25.1.4)

235,518 4.27

(5,836)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

NBT Bancorp, Inc.

Apple Apps Store

https://apps.apple.com/us/app/nbt-bank/id711575888

Website:

https://www.nbtbank.com/

User Reviews

Users praise the app for easy core banking tasks and strong security, plus helpful staff. However, reliability issues (logins, loading), limited 18-month statement history, and a not-so-intuitive UI hinder usage. Payment problems (late fees, duplicates) and unclear balances/dues worsen experiences. Overall, daily banking features work well for some, but reliability and access to historical data are common pain points.

Pros

Easy to use for core banking tasks (balances, transfers, bill pay, mobile deposits).
Strong security features, including fraud monitoring and quick access to credit score.
Helpful, professional customer service and branch staff.
App helps users manage finances and track expenditures.

Cons

Frequent app reliability issues: login failures, slow performance, and getting stuck on loading screens (especially on weekends).
Limited statement/history access: only 18 months of statements are available, older records require printing or branch intervention.
Non-intuitive, hard-to-navigate mobile interface and overall poor usability.
Payment processing problems: potential late fees due to app issues, and risks of duplicate payments or unclear amounts owed.

Recent reviews

Very happy how you handled the transition. Keep up the good work.

by Dr*****, 2026-05-27

Fayetteville Branch IS one the Best in customer service!! It is OUTSTANDING!! Thank you Michelle and the Team! Love NBT

by hu*****, 2026-05-27

I have this app because of my car loan and honestly I just don’t love the interface and that it’s setup. I also have an auto loan with GM Financial and their app is way easier navigate and understand where everything is.