MobileXRM

Name: MobileXRM
Rating: 2.2 (45 reviews)
Author: CAR Research XRM

By: CAR Research XRM App

Business

Overview

Version:

1.104.25

Last updated: 2023-12-21

Ranking

#277,954 ▼ 8,267

Overall

Features & Capabilities

MobileXRM is designed specifically for Smart Phones and the mobile platform and enables dealership users to stay connected and sell on the go. It has many of the key functionalities of CAR-Research's CRM, all in the palm of the hand and entirely mobile. MobileXRM provides instant access to real-time Customer Data, Inventory, Follow-ups, Internet Leads and more. It enables Real-time opportunity measurement including; How many Internet Leads, Emails, Appointments, Sales Process, etc. It completely unchains the user from their desk.

User Growth & Download Statistics

App

By:

CAR Research XRM

Rating:

2.20

(45)

Version:

1.104.25 Last updated: 2023-12-21

Version code:

862400069

Creation date:

2013-09-17

Compatible devices:

Size:

30.76MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 277,954 ▼ 8,267

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

CAR Research XRM

Apple Apps Store

https://apps.apple.com/us/app/mobilexrm/id703740724

User Reviews

MobileXRM shows strong value when it runs: DL and VIN scanning helps load customers quickly, and on-the-go CRM tools (including Follow Up Manager) improve flexibility and organization on the lot. Users also report the app offers more capabilities than some competitors and keeps them productive away from a computer. However, reliability is a major concern: frequent crashes, blank screens, and cases where the app won’t open; users often must reinstall to fix issues; the UI feels outdated and there are feature gaps like notes and texting.

Pros

DL and VIN scanning are powerful features that work well, especially after updates.
Excellent on-the-go usability that helps load customers, scan, and follow up without always returning to a computer.
Follow Up Manager and other CRM tools help stay organized and speed up the sales process.
Overall feature set provides more capabilities than some competing CRMs, improving dealership workflows.

Cons

Frequent crashes, blank screens, and the app often won’t open, making it unreliable.
Requires deleting and reinstalling to fix issues, with some users reporting data loss or persistent instability.
Clunky, antiquated UI with poor keyboard scaling and convoluted navigation across screens.
Missing or limited functionality (e.g., cannot always leave notes on profiles; texting limitations; problematic email flows) and general usability gaps.
Slow update cadence and inconsistent performance across iOS devices, delaying fixes and improvements.

Recent reviews

Scanning driver’s licenses works great until it refuses to save appointments and freezes then refuses to re-open until I delete and reinstall. The keyboard isn’t even properly scaling to any devices I use like they didn’t even use the correct developer tools so it feels clunky and inefficient. Camera will sometimes fail to work to add images and scan DLs etc. until the app is deleted and reinstalled. Windows app crashes constantly, web app will refuse to open whenever it feels like it. Texting in any way via XRM is useless and outdated and can’t receive emoji, they just appear as “??”. XRM makes modern communication a nightmare with clients. Completely a joke to work with and i’m sick of it. Causes stress and frustration for no reason other than whoever develops this is clearly cutting costs or not putting enough effort into modernizing their crm.