Reviews of BlueStar Diabetes

By: WellDoc, Inc.

List of user reviews and ratings for BlueStar Diabetes

Total ratings

4.20 (Rating count: 127)

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Review summary

Overall, users value BlueStar for strong diabetes management features: easy tracking of glucose, meals, meds, and weight; helpful, encouraging feedback; and solid device integration (Dexcom, glucometers) that supports better health decisions. Many report it can promote real improvements in blood sugar and A1c when it works. However, consistency issues—crashes, unreliable Bluetooth syncing, and frequent sign-up/onboarding barriers—diminish reliability. Users also cite excessive permission prompts and incomplete nutrition data. Improvements in stability, openness to general public use, and smoother onboarding would broaden its appeal.

Pros

Helps manage diabetes by tracking glucose, meals, medications, and weight with actionable feedback.
Easy to use with encouraging messages after entries and open communication with healthcare professionals.
Strong data tracking over time for meals, carbs, and multiple restaurants, aiding meal planning.
Integrates with devices like Dexcom or a glucometer for quick data entry and syncing.
Has real health impact for some users, including improvements in A1c and weight with consistent use.

Cons

Frequent crashes and stability issues, including crashes on startup and after updates.
Unreliable Bluetooth/device syncing, requiring re-enabling Bluetooth or disconnecting/reconnecting devices.
Onboarding barriers: requires insurer or employer codes and is not readily available to the general public.
Excessive permission prompts and privacy concerns, including repeated location/notification requests.
Incomplete nutrition data and serving-size information for many foods.

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User Reviews

Recent rating average: 3.90

All time rating average: 4.20

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24% (10)

Date	Author	Comment
2025-07-21	3m*****	It’s harassment for you to ask me 30 times for permission for more access and more notifications every time I want to record a reading. Surely there’s a way you can record my preferences and not ask multiple times every single time I open the app. It makes me hate using it, so I record fewer records. I’m asking my doctor for a different option at our next meeting. Ugh.
It’s harassment for you to ask me 30 times for permission for more access and more notifications every time I want to record a reading. Surely there’s a way you can record my preferences and not ask multiple times every single time I open the app. It makes me hate using it, so I record fewer records. I’m asking my doctor for a different option at our next meeting. Ugh.
2025-07-01	Te*****	I finally realized I should send a report to myself on a weekly basis, not just to my doctor before a checkup. This way I can download all my records to my computer. There is one problem or bug. Periodically a survey pops up asking if I am taking a certain prescription. The problem is that I will be asked about the lower doses I am no longer taking before being asked about the higher dosage I take now. The lower doses were removed from the medication list when my dosage was increased.
I finally realized I should send a report to myself on a weekly basis, not just to my doctor before a checkup. This way I can download all my records to my computer. There is one problem or bug. Periodically a survey pops up asking if I am taking a certain prescription. The problem is that I will be asked about the lower doses I am no longer taking before being asked about the higher dosage I take now. The lower doses were removed from the medication list when my dosage was increased.
2025-03-26	it*****	Many foods say “one serving. Some have the option of a half or a quarter. For most foods you need to have the label of the package to determine what a serving size is. This is very inconvenient, if you’re not near the food package or already disposed of it. Could you break it down more: Small Ex: an item says 1 srvg. The label says 1 srvg= 1 tblsp. If you only had 2 tsp, there is no choice except 1/4, 1/2, 3/4 etc. -none of which equal 2 tsp.
Many foods say “one serving. Some have the option of a half or a quarter. For most foods you need to have the label of the package to determine what a serving size is. This is very inconvenient, if you’re not near the food package or already disposed of it. Could you break it down more: Small Ex: an item says 1 srvg. The label says 1 srvg= 1 tblsp. If you only had 2 tsp, there is no choice except 1/4, 1/2, 3/4 etc. -none of which equal 2 tsp.
2025-01-06	Bi*****	This app helps make me more conscientious about my meal planning and prepping. In conjunction with my Dexcom it helps me make good choices from meal to meal and day to day. I like the ease of use, tracking over time and ability to track many restaurants when I eat out. The only criticism is that serving sizes are not easily available for all foods so I have to either research on off site places or guess.
This app helps make me more conscientious about my meal planning and prepping. In conjunction with my Dexcom it helps me make good choices from meal to meal and day to day. I like the ease of use, tracking over time and ability to track many restaurants when I eat out. The only criticism is that serving sizes are not easily available for all foods so I have to either research on off site places or guess.
2024-12-16	Gf*****	The app must be deleted and reinstalled if food information is not put in precisely the correct way; otherwise, the app crashes and I can’t log in. This issues has been ongoing for several years.
The app must be deleted and reinstalled if food information is not put in precisely the correct way; otherwise, the app crashes and I can’t log in. This issues has been ongoing for several years.
2024-10-14	So*****	Great program
Great program
2024-10-11	Mn*****	Only syncs with meter abiut 60% of the time. Have to disable and re-enable Bluetooth several times and even then it may not sync.
Only syncs with meter abiut 60% of the time. Have to disable and re-enable Bluetooth several times and even then it may not sync.
2024-08-12	Ca*****	I really enjoy the app
I really enjoy the app
2024-03-07	Ha*****	I love this app but haven’t been able to use it for days because it crashes as soon as I open it. Edit: I uninstalled and reinstalled the app per customer service instructions and now it works fine:)
I love this app but haven’t been able to use it for days because it crashes as soon as I open it. Edit: I uninstalled and reinstalled the app per customer service instructions and now it works fine:)
2024-03-02	Da*****	This a great app for counting carbs, keeping track of your medication, general health info and so much more. I wish it were available to all users. I was told it is only available through employer heath programs.
This a great app for counting carbs, keeping track of your medication, general health info and so much more. I wish it were available to all users. I was told it is only available through employer heath programs.