Reviews of SEP Mobile

By: Broadcom Inc App

List of user reviews and ratings for SEP Mobile

Total ratings

2.70 (Rating count: 110)

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Review summary

User reviews praise the app for timely threat and update alerts and its background watchdog functionality, but repeatedly criticize heavy battery drain, poor reliability, and enrollment errors that block corporate access. Privacy concerns and occasional iOS compatibility quirks are also mentioned. Overall, reliability and power efficiency are the dominant pain points relative to the security benefits.

Pros

Proactive security alerts and update notifications (often before iOS or other sources).
Background monitoring that runs invisibly as a watchdog and surfaces alerts when something is detected.
Security features aimed at enterprise users, including protection against phishing and malicious links.

Cons

Severe battery drain and overheating; high resource usage that drains the device even when not actively used.
Reliability and performance issues, including crashes, not staying open after updates, and very slow app scans.
Enrollment/setup errors and codes (e.g., 1955, 9155) that block access to corporate apps or compliance.
Privacy/trust concerns about what data the app collects and how it uses its permissions.

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User Reviews

Recent rating average: 2.00

All time rating average: 2.70

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36% (13)

Date	Author	Comment
2024-11-27	ak*****	It is impossible to tell what this app does other than completely drained my battery on my iPad. I’m forced to install it on a personal device for my corporate IT. But this app provides me no value, and no way to resolve the egregious battery drain
It is impossible to tell what this app does other than completely drained my battery on my iPad. I’m forced to install it on a personal device for my corporate IT. But this app provides me no value, and no way to resolve the egregious battery drain
2024-06-25	Sh*****	It alerts me when my phone has a issue, and alerts me before the new update is even available!
It alerts me when my phone has a issue, and alerts me before the new update is even available!
2024-05-13	FR*****	Hello, App is not working as expected. I’m not able to allow it tracking and location
Hello, App is not working as expected. I’m not able to allow it tracking and location
2024-04-22	Uk*****	Hello, i want to install this app to be able to use organizational apps from work but this app crashes as soon as I open it. I tried uninstalling and installing and restarting my phone but no luck at all. Please help me with this issue!
Hello, i want to install this app to be able to use organizational apps from work but this app crashes as soon as I open it. I tried uninstalling and installing and restarting my phone but no luck at all. Please help me with this issue!
2024-01-30	Th*****	Can use this to send all my mobile traffic to a cloud proxy which helps with phishing, malicious links, etc Good stuff
Can use this to send all my mobile traffic to a cloud proxy which helps with phishing, malicious links, etc Good stuff
2023-11-06	Ch*****	Updated to iOS 17.1 while requires a restart. SEP still keeps giving warning about out of date iOS. It is the most current but app is not updating their warning.
Updated to iOS 17.1 while requires a restart. SEP still keeps giving warning about out of date iOS. It is the most current but app is not updating their warning.
2023-01-16	_a*****	continuously showing error 9155 despite all attempts to resolve, unenrolled my device and uninstalled app and tried process again but error still occurred
continuously showing error 9155 despite all attempts to resolve, unenrolled my device and uninstalled app and tried process again but error still occurred
2023-01-10	jo*****	I have to have this for my work, but it’s not even letting me set up. It pushes error code #1955 and I have tried everything to troubleshoot this error. I can’t access my company’s apps on my phone because of this error.
I have to have this for my work, but it’s not even letting me set up. It pushes error code #1955 and I have tried everything to troubleshoot this error. I can’t access my company’s apps on my phone because of this error.
2022-05-25	Bl*****	Works very slow and doesn’t seem to work well with other applications. Forced to use this by job, bad app
Works very slow and doesn’t seem to work well with other applications. Forced to use this by job, bad app
2021-12-24	do*****	doesn’t work
doesn’t work