Reviews of Video Safe 3

By: Collect3 Pty Ltd

List of user reviews and ratings for Video Safe 3

Total ratings

4.00 (Rating count: 515)

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Review summary

Video Safe 3 is viewed by many long-time users as a once-reliable tool that offered a one-time purchase with unlimited features. However, repeated data loss after updates, unresponsive support, and a shift to subscription pricing have severely damaged trust. Compatibility issues with newer iOS versions and unreliable cloud syncing further compound the problem, with many reporting unable to restore data or purchases. A portion of reviews also hints the company may be out of business. Overall, data preservation and support consistency are the most critical concerns.

Pros

Long history of use across VS1/VS2 with positive experiences.
Originally a one-time purchase with unlimited features (before VS3).
Provided reliable media storage and organization for years.
App was praised as a great tool when it worked.

Cons

Widespread data loss or disappearance of content after upgrades or iOS updates, with poor data restoration attempts.
Poor or unresponsive customer support and lack of communication from developers.
Switch from a one-time purchase to a subscription model with upgrade fees; past purchases not honored or retrievable.
OS compatibility and upgrade-related issues leading to data loss or inaccessible data.
Cloud sync/backup failures or inability to retrieve data from cloud or restore purchases.

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User Reviews

Recent rating average: 1.60

All time rating average: 4.00

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8% (41)

Date	Author	Comment
2025-05-20	jk*****	This company is no longer in business
This company is no longer in business
2024-10-05	Ky*****	Not compatible with IOS 18…
Not compatible with IOS 18…
2024-03-13	Me*****	It worked great until 2 weeks ago. Everything disappeared. Contacted the company is their support twice and have never heard a thing. Now, even though I set a pin, any number combination will open it. It’s not secure
It worked great until 2 weeks ago. Everything disappeared. Contacted the company is their support twice and have never heard a thing. Now, even though I set a pin, any number combination will open it. It’s not secure