Overview

Rating:
4.40 +1
(1,451)
Version:
7.19.0
Last updated: 2026-07-16
Ranking
#51,131 ▼ 78
Overall

Features & Capabilities

Ziroom Rentals is a dedicated apartment-finding app for foreigners in China. It helps you quickly find and rent apartments across Beijing, Shanghai, Shenzhen, Hangzhou, Nanjing, Chengdu, Wuhan, Guangzhou, and Tianjin. With up-to-date listings, city- and subway-based search, filters for shared/entire/luxury units, and English-speaking customer service, you can view options, connect with property managers, and e-sign leases online.

Additional features include proximity search to universities or work, VR apartment tours, price sorting, transparent deposits and terms, map-based favorites with directions, and flexible online payments. You can also arrange services like cleaning, moving, and repairs online anytime, making the whole rental process easier and more convenient.

User Growth & Download Statistics

By:
北京自如信息科技有限公司
Rating:
4.40
(1,451)
1 new ratings
Version:
7.19.0 Last updated: 2026-07-16
Version code:
888334538
Creation date:
2013-08-28
Compatible devices:
Size:
425.67MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-22
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
北京自如信息科技有限公司
Apple Apps Store
https://apps.apple.com/us/app/ziroom-rentals/id685872176

User Reviews

User reviews for Ziroom Rentals largely flag negative experiences. Repeated telemarketing pressure and harassment by sales agents, 10% service fees and other hidden charges, and overall poor customer service are common. Customers report unsanitary common areas, safety concerns, and ineffective management undermining living conditions. Several reviews accuse unfair contract terms, misrepresentation of listings, and disputes over deposits or late charges. Overall, feedback focuses on value-for-money and trust, with frequent requests to avoid or exit contracts and switch platforms.
Pros
Cons
  • Persistent aggressive marketing calls and harassment by sales agents.
  • High service fees (about 10% of rent) and other monthly charges; poor value.
  • Poor customer service and difficulty resolving issues; unresponsive, evasive, and hard to escalate.
  • Poor property/management quality: garbage piling in common areas, sanitation problems, and safety hazards; mismanagement affecting living conditions.
  • Unfair contract terms and deceptive practices: 霸王条款, misrepresentation of listings, changing signing times, penalties for breach, difficulty recovering deposits.
Recent reviews
The app is useful but the apartments charge an extra 10% for a service that feels not worth it. They send an ayi each month and cover internet, but somehow that costs thousands each month. When you request a Fapiao, you will get it half of the time. And then you’ll have to bother the service department who will then have to reach out to the department in charge of the Fapiao. It’s unfortunate that the service staff have to make up for the incompetence of the billing and pay dept.
by Va*****, 2026-06-20

Sales agents will automatically call you repeatedly after you just click on a house. Border level harassment.
by He*****, 2026-04-09
View all user reviews ›

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