LYA Concierge

LYA Concierge turns the QR square at your hotel's reception into everything the hotel wants you to know — and everything worth knowing about the city around it.

Scan once when you arrive. The app takes on your hotel's own colours, its own photographs and its own language, and stays that way for the rest of your stay.

INSIDE — YOUR HOTEL Rooms, restaurant, spa, rooftop — whatever your hotel offers, described in its own words and its own pictures. Ask for a service without picking up the phone: choose a time, say how many of you there are, send, and reception sees it at the desk. Direct numbers, opening hours and booking links stay current because the hotel updates them itself.

OUTSIDE — THE CITY A guide to the city your hotel is in: restaurants, cafés and rooftops, culture, shopping, and the trips worth taking. Chosen by people who live there — not scraped from reviews, not ordered by who paid. Photographs, addresses, phone numbers and hours for every address.

MADE FOR THE WAY A GUEST ACTUALLY TRAVELS No account, no password, no email address — scanning the QR is the whole sign-in. Your name and room number stay between you and your hotel, and are deleted 90 days after you leave. Nothing to search for and nothing to set up: your hotel's content is simply there when you open it.

FOR GUESTS OF PARTICIPATING HOTELS LYA Concierge needs the access code your hotel prints at reception; without one there is nothing to show. If your hotel does not use LYA yet, tell them about us.