Tokyo Found

Tokyo Found is a shop for things made in Japan — beauty, supplements, food and more — sourced in Japan and shipped to you direct from Japan.

Browse hundreds of Japanese brands in your own language, see every price in your own currency, and follow your parcel the whole way to your door.

IN THE SHOP TODAY

• Beauty & Cosmetics — skincare, haircare, makeup and tools from Japanese makers • Health & Supplements — vitamins, minerals and other supplements made in Japan • Food & Drink — tea, matcha, snacks and pantry staples • Sets — products grouped the way they are meant to be used together • On sale — everything currently discounted, gathered in one place

The catalog keeps growing, and new sections open as it does.

FIND IT FAST

• Search the whole catalog, with your recent searches kept one tap away • Browse by section, by brand, or by concern — the way you would actually describe what you want • Filter by category, brand, concern, price and sale, then sort the results • Save anything to your wishlist and come back to it later • Read reviews left by verified buyers, photos included, and write your own

YOUR COUNTRY, YOUR CURRENCY, YOUR LANGUAGE

• Pick where you are shipping to and the whole shop follows — prices, currency, delivery estimates and shipping options all change with it • The app is fully translated into English, Japanese, Russian, Kazakh, Kyrgyz, Uzbek and Traditional Chinese • Product pages, categories and brands are localized too, not left in Japanese

FROM JAPAN TO YOUR DOOR

• Every order ships direct from Japan with tracked delivery • Standard and express options, each with a delivery estimate before you pay • Free standard shipping once your order passes the threshold for your market, shown in your own currency at checkout • Follow your parcel on the Lock Screen and in the Dynamic Island with Live Activities • Full shipment history in the app, plus a push notification whenever the status changes

POINTS THAT ARE EASY TO READ

• Earn points on every order and spend them like cash on anything in the shop • A point is always worth the same amount, whatever your tier — no arithmetic needed to know what your balance is worth • Three tiers — Hajimari, Michi and Kizuna. Higher tiers earn faster and add perks like a yearly birthday bonus and priority on product requests • More points for writing a review, adding a review photo, referring a friend, or reordering on time

ASK FOR WHAT YOU CANNOT FIND

• Looking for something you cannot get outside Japan? Send us a request with photos and we will try to source it • If you publish to an audience, apply to become a partner and earn a cash commission on orders attributed to your code

CHECKOUT, SIGN-IN AND PRIVACY

• Apple Pay and card payments through a secure checkout • Order as a guest, or sign in with Apple, with Google, or with an email address • Require Face ID to open the app • Choose which notifications you receive; order and delivery alerts always come through • Delete your account from inside the app at any time

THE HONEST PART

You do not need an account to order. Check out as a guest with just an email address, and the orders you place stay in the app on this device. Create an account when you want your full history, wishlist and points together on any device.

Orders ship from Japan as a personal import, which makes you the importer of record. Any customs duties or taxes your country charges are collected on delivery and are not included in the price we show.

Orders can be cancelled until they are dispatched. After that we accept returns for items that arrive damaged, faulty or incorrect, reported within 7 days of delivery.

Tokyo Found is operated by Bypass Inc., Japan.