MerSend

One inbox for SMS & MMS with your customers - AI drafting, saved replies, broadcasts, reviews, and 10DLC compliance handled for you. Replies land the moment they arrive.

MerSend is business texting that actually reaches people. Send and receive SMS and MMS with your customers and your team from one clean, modern inbox — with compliance and AI built in, not bolted on.

WHY MERSEND

• Compliance is invisible. US 10DLC registration is handled for you, so your texts get delivered instead of filtered.
• AI is native. Draft a message, insert a saved reply, or get a suggested response in a tap.
• Everything in one place. A shared team inbox, contacts with consent, broadcasts, reviews, and analytics.

FEATURES

• Team inbox — threaded conversations, unread badges, reply in seconds, mark handled.
• Compose — text any number; new numbers become contacts automatically. Attach a photo (MMS), schedule for later, or draft with AI.
• Saved messages — insert and personalize templates in one tap.
• Broadcasts — send to a whole contact list, consent-checked and paced automatically.
• Contacts & consent — every contact shows opt-in status, and opt-outs (STOP) are respected automatically.
• Reviews — ask happy customers for a review; 4-5 star ratings go to your public link, 1-3 star ratings route to private recovery, with AI-drafted responses.
• Insights — delivery rate, replies, spend, and compliance at a glance.
• Numbers & compliance — sender health and 10DLC status without the paperwork.
• Push notifications — know the moment a customer replies.
• Face ID lock — keep your inbox private.

BUILT FOR BUSINESS Made for property managers, clinics, home services, dealerships, and any team that texts customers and staff. Consent and compliance are enforced on every send, so you stay on the right side of carrier rules.

Requires a MerSend account. Message and data rates may apply to recipients.