VMP Management

VMP Management keeps hotel maintenance moving - from the moment front desk hears about a problem to the moment a manager confirms it was fixed properly.

FOR FRONT DESK Report an issue in seconds. Pick the room, describe the problem, attach a photo, and flag it urgent if a guest is waiting. Maintenance is notified immediately.

FOR MAINTENANCE See every open job in one list, ordered by priority. Claim a job so nobody duplicates the work, add before-and-after photos, and mark it complete with notes. Everything works one-handed on a phone, in a corridor, with gloves on.

FOR MANAGERS Watch the whole property in real time: what's open, what's in progress, what's overdue. Reassign work, raise priority, or send a job back if it wasn't done properly.

PREVENTIVE MAINTENANCE Every guest room is on a recurring inspection schedule. When a room comes due, the app creates the job automatically and walks the technician through the room item by item - door, walls, carpet, windows, curtains, bed, furniture, TV, AC, appliances, closet, bathroom fittings - each rated good, wearing out, or broken. Faults get found before guests find them.

STAFF QUALITY RATINGS Administrators see a quality score for each technician, based on whether their repairs actually stay fixed: repeat visits to the same room, work sent back by a manager, and missed deadlines. Every score comes with the reasons behind it, naming the specific rooms and jobs - no black-box numbers.

ALSO INCLUDED Recurring task schedules for non-room work Multi-property support Photo evidence at every stage Push notifications for new and urgent work English and Spanish Light and dark themes

Accounts are created by your administrator. There is no public sign-up.