NG Parent

School Transportation Parent keeps you connected to your child's school journey from the moment they are picked up to the moment they arrive.

Built for families whose school district or transportation provider uses NextGen AI dispatch, the app gives you one clear place to see where the bus is, who is driving, and what happens next.

FOLLOW THE JOURNEY • See your child's active trip on a live map, with the driver's route and estimated arrival • Know the exact status at every stage — scheduled, en route, arrived at pickup, on board, arrived at drop-off • View the assigned driver's name, photo, phone number and vehicle

ALL YOUR CHILDREN, ONE PLACE • Every child linked to your account appears together, with photo, grade, student ID and school • Filter any screen to a single child with one tap • When siblings share a bus, their trips are grouped into a single journey so you are not reading the same route twice

PLAN THE WEEK • Today's trips, tomorrow's, this week's, this month's, or any date you choose • Full trip history, including cancelled trips and the reason • Pickup and drop-off addresses, scheduled and estimated times, distance and trip type • Cancel an upcoming trip with a reason, right up until your child boards

STAY INFORMED • Push notifications the moment a trip status changes • A full notification history you can revisit at any time

RAISE AND TRACK CONCERNS • Report an issue about a journey, attach a photo, and set its priority • Follow the case through to resolution, with the related trip attached • Review the full history of everything you have raised

YOUR ACCOUNT • Update your profile and photo, and your children's photos • Change your password at any time • Sign in securely; your session is protected so your account cannot be used on two devices at once

IMPORTANT — AN ACCOUNT IS REQUIRED This app is provided through your school or transportation provider. Accounts are created and issued by them, not inside the app, and there is no public sign-up. If you do not have credentials, please contact your school's transportation office.

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