Nexus AI

Nexus AI gives businesses one place to manage customer conversations, leads, calls, appointments and follow-up work.

Built for teams using Nexus by Builtapps, the app keeps customer activity visible wherever work happens. Review new leads, monitor AI-assisted conversations, check call activity and move opportunities through your pipeline from your iPhone.

MANAGE LEADS AND FOLLOW-UPS • View new and active leads in a clear pipeline • Update lead details, status and next actions • Identify overdue follow-ups and items needing attention • Review lead performance and conversion insights

STAY ON TOP OF CONVERSATIONS • View WhatsApp and internal conversations in one inbox • See linked lead context alongside each conversation • Take over, pause or resume supported AI conversations • Keep customer hand-offs organised for your team

MONITOR CALLS AND APPOINTMENTS • Review inbound and AI-assisted call activity • Access call details and linked customer records • Receive notifications for important activity • Track agreed appointments and follow-up requirements

RUN BUSINESS OPERATIONS • Access invoicing, forms, documents and operational tools • Review AI agent settings and approval requests • View compliance notices and governing information • Share supported business documents from your device

Nexus AI is intended for authorised Nexus business customers. An active organisation account is required. Available features depend on your organisation’s plan, permissions and configured integrations.

AI-generated information should be reviewed before it is used for important business decisions.