KFG ChatBot

Bring every customer conversation into one place. Assign, reply, and track in real time with templates, notifications, and a clean team inbox

Key Features

Real-time Messaging: Chat with customers instantly in a clean, familiar interface.

Smart Assignments: Assign and track conversations across agents with clear statuses.

Message Templates: Use quick-reply templates with parameters for faster, consistent responses.

Attachments: Share images, documents, and voice notes with built-in previews.

Notifications: Stay on top of every new message and assignment.

Agent Dashboard: Monitor stats, update status, and manage workload in real time.

Admin Tools: Control roles, permissions, and workspace settings (organization plan required).