MyCourie

The ultimate B2B companion app for Medical Courier Services. Manage your team, dispatch routes, capture proof-of-delivery, and take Will-Calls in real time, with MyCourie

MyCourie is a comprehensive, B2B fleet management and dispatcher companion platform built specifically for delivery courier operations, with dedicated workflows for medical courier services.

Whether you are transporting critical lab specimens, medical equipment, or time-sensitive cargo, MyCourie bridges the gap between the back office and the field, providing a real-time dispatch map, automated route sequences, and proof-of-delivery verification.

NOTE: This mobile application is a free companion portal for active courier service staff members and drivers. Access to this application requires an account created by an administrative courier service owner on the MyCourie web dashboard.

KEY CAPABILITIES FOR FIELD OPERATIONS & DRIVERS:

• REAL-TIME TRIP & MILEAGE TRACKING: Log driving paths, active shift duration, and total travel distance. Seamlessly clock in ("Go Online") and clock out ("Go Offline") to capture clean work card entries. • SPECIMEN & PACKAGE VERIFICATION: Medical-grade proof-of-delivery. Easily confirm specimen count, document pickup/drop-off requirements, and enforce photo/signature verification before completing a stop. • SEQUENTIAL ROUTE MANIFESTS: View assigned routes and locations organized in an optimized timeline. Access notes, priority tags, and customer contact info on the fly. • OFFLINE STATUS SYNCHRONIZATION: Signal drops shouldn't stop your workflow. Drivers can log stop arrivals, photo verifications, and completions while offline in basement labs or rural areas. The app automatically caches and queues updates, syncing with the database the moment a cellular signal returns. • WRITING PAD WORKSPACES: Keep a built-in notepad for immediate operational remarks, gateway codes, or site instructions right inside the driver panel.

KEY CAPABILITIES FOR DISPATCHERS & ADMINISTRATORS:

• DYNAMIC DISPATCH CONSOLE: Review active routes, assigned vehicles, and active driver manifests directly on the go. • WILL-CALL SEQUENCE BUILDER: Instantly ingest, geocode, and deploy on-demand pick-ups. Reorder stop manifests sequentially and dispatch to active fleets. • ROSTER & FLEET MONITORING: Search team directories, assign staff members to regional fleets, and manage service vehicle profiles. • OFFICE SETTINGS CONTROL: Manage invite codes, customize customer contract priority rates, and configure geofencing warning thresholds.

WHY MEDICAL COURIERS TRUST MYCOURIE:

• Specimen Safety: Enforce strict verification controls to guarantee specimen chains of custody are audited. • Flexible Overrides: Fully supports custom priority rate overrides (Standard, Express, STAT, and Scheduled runs) based on individual customer contracts. • Transparent Invoicing: Every completed stop creates a ledger charge containing date of service (DOS), specimen counts, and geocoded location paths. • Battery Optimized: Location tracking is strictly restricted to active shift windows. Tracking starts only when a driver clocks in and shuts down automatically upon clock-out.

Have questions or need support? Visit us at https://mycourie.com or contact our support desk at admin@tateellistech.com.