stationOS Respond

A dispatch becomes a phone that speaks the call, a watch that taps your wrist, and a car already routing to the scene. Free for members; departments buy the service.

Respond is the dispatch app for fire and EMS departments. When your department is toned out, Respond pages every member at once — on the phone in their pocket, the watch on their wrist, and the screen in their truck — and shows the officer in charge who is coming.

It is not a wrapped website. Each surface is a real native app sharing one live incident feed, so the wrist, the dash and the station board never disagree about what is happening.

WHEN THE TONE DROPS

Your phone speaks the call out loud — the problem and the address — so you know what you are going to before you have found your glasses. The alert can break through silent mode and Focus, and exactly one alert stage is allowed to, chosen by you. Everything else respects your phone.

Open the call and you get what dispatch knows: call type and priority, the address on a map, CAD narrative as it updates, which units are assigned, and the nearest hydrants.

ONE TAP TO ANSWER

Tap "I'm Responding", pick the station or the scene, and you are on the board with an ETA. Your crew sees who is rolling and how far out, ranked by arrival. Answer from the lock screen, the watch, CarPlay, or a paired Garmin — it counts the same from anywhere.

Change your mind, or dispatch clears the call, and standing down is one tap.

BUILT FOR WHERE CALLS ACTUALLY HAPPEN

Coverage in a fire district is not a straight line. Respond assumes that. A response given with no bars is queued on the phone and sent when signal returns, stamped with the moment you tapped rather than the moment it arrived. Your drive is recorded through the dead zone and lands afterwards. Arrival registers on a geofence that works with no signal at all.

ON THE ROAD

In CarPlay the call is on the car's own screen. Tap it and you are responding with turn-by-turn already running, and new CAD notes are read aloud over the navigation — a changed address, a patient update — so you hear them instead of reading them at speed.

ON THE WRIST

A haptic the instant the page lands. Read the call, see who else is coming, and mark yourself responding without digging the phone out of a coat pocket. On a working fire the watch shows your own heart rate; it stays on your wrist and is never sent anywhere.

ON THE LOCK SCREEN

The active call sits on the lock screen for the whole run — priority, type, address, a running clock and the number of members responding. No unlocking, no app switching.

FOR THE DEPARTMENT

Officers can page the whole department or a subset, and ask for staffing on a specific call with responses tallied live. Duty and roster come from the department's own schedule.

ALERTING THAT MEMBERS TRUST

Alerting is per member, not per department: which stages you get, which one may break through, how long you snooze, and which tone you hear. A volunteer's phone is also their family's phone, and an app that always breaks through stops being believed.

GETTING AN ACCOUNT

There is no sign-up here. Accounts are issued by your own department. If you are a member, ask your chief or department administrator. If you are a department, start at stationos.io.

Want to see it first? Tap "See a demo — no sign-in needed" on the first screen. It runs a fictional department with scripted calls, and nothing in it is real.