Love Your Bus Stop

Bus stops are the shop window of public transport. Millions of people rely on the bus every day, but there are thousands of bus stops across the country that just need a bit of love. A broken shelter here. A faded timetable there. A stop that's missing a bench that someone could really do with, or a litter bin to keep the local area tidy.

Love Your Bus Stop is a quick way to do something about it.

Open the app at a bus stop near you. Spend a minute telling us what's already there - is there a shelter? A bench? Lighting? A printed timetable? Tell us the condition of each feature, and take some photos. Submit, and earn points.

Your survey doesn't vanish into a database. It goes straight to our team at Transport Made Simple, owners of Central Connect, the largest independently owned public transport operator in East Anglia. Our teams work with our local authority partners to log issues and prioritise spending based on where the need is greatest. The more stops we cover together, the smarter those spending decisions become.

WHAT YOU EARN Points for every stop you survey A bonus the first time a stop is surveyed (be the first on the scene) Real-world rewards - free bus rides, coffees, and more - added every month

HOW IT WORKS See nearby stops on a live map, colour-coded by how recently they've been surveyed Tap a stop, answer a short set of questions, snap some photos Submit. Earn points. Watch your area turn green Redeem points for rewards whenever you like

WHERE IT WORKS TODAY We're live across East Anglia, covering Norfolk, Suffolk, Essex, Hertfordshire and parts of London. We're planning to expand once we've got these areas covered.

PRIVACY, PLAINLY We only ask for what we need to make the data useful: your survey, your location at the moment you survey, and your account email. We never sell your personal data. We never share who submitted which survey. Full Privacy Policy in-app and at admin.loveyourbusstop.co.uk/privacy.

WHO'S BEHIND IT Love Your Bus Stop is built by Connected Facilities Management Limited, part of the Transport Made Simple Group. We're a UK bus operator and transport-tech company based in Norfolk. We run buses for a living. We know that bus stops matter to our passengers, and we're committed to using data to advocate for evidence-based enhancements, to help us create a bus network that we can all be proud of.

Help your area. Earn while you do it. Download Love Your Bus Stop today.