IMS SuperVisor

Track tickets, attendance, approvals, incidents, inspections, and PPM work orders in real time with IMS Supervisor's centralized operations dashboard.

IMS Supervisor is a powerful operations management application designed for supervisors, managers, and operational teams to monitor field activities, track workforce performance, and manage daily service operations from a single platform.

The app provides real-time visibility into service requests, preventive maintenance activities, attendance records, approvals, incidents, inspections, and assets, helping organizations improve operational efficiency and maintain service quality across locations.

Key Features

Dashboard Overview • View operational activities from a centralized dashboard • Monitor open tickets and work orders • Track PPM due today • Review pending approvals • Access asset counts and status summaries • Gain daily operational insights

Ticket Management • Track service requests across locations • View active, completed, and approved tickets • Search tickets by ID, category, technician, or location • Monitor technician assignments and progress • Review priorities, statuses, and issue details

PPM Management • Monitor preventive maintenance schedules • Track active and completed PPM work orders • Review maintenance due dates and completion status • Manage maintenance activities across assets and locations

Attendance Management • Mark employee attendance • Review workforce availability • Track attendance status for technicians and staff

Approval Workflow • Review pending requests • Process approvals quickly and efficiently • Maintain operational continuity with streamlined workflows

Incident Management • Record and track incidents • Review incident history • Monitor assignments, timestamps, and status updates

Asset & Inspection Tracking • Monitor asset-related activities • Track inspections and operational checks • Improve accountability and service quality

Reports & Operational Visibility • Access operational data and performance insights • Support informed decision-making • Monitor activities across teams and locations

Why IMS Supervisor?

IMS Supervisor helps organizations streamline field service and maintenance operations by providing supervisors with a centralized platform to:

• Monitor team activities in real time • Track tickets and maintenance work efficiently • Manage attendance and approvals • Improve response times and operational visibility • Maintain organized field operations across multiple teams and locations

Whether supervising maintenance personnel, service technicians, or operational teams, IMS Supervisor keeps you connected to daily operations anytime and anywhere.

Intended Use

IMS Supervisor is intended for authorized supervisors, managers, and operational teams using the IMS platform within their organization.

For account access or support, please contact your organization administrator.