I-T-S

The I-T-S Client Portal puts real-time visibility into your IT and security infrastructure right in your pocket.

Built by Infrastructure Technology Solutions (ITS) for our managed-services clients, the app connects you directly to the systems we monitor and support on your behalf — so you always know the status of your equipment, even when you're away.

KEY FEATURES

• Real-Time Device Monitoring — See the live status of the devices and equipment ITS monitors at each of your locations, at a glance.

• Instant Alerts — Get a push notification the moment a monitored device goes offline or reports a problem, plus a follow-up when it returns to normal.

• Multi-Site Support — Manage multiple locations under a single account, each with its own devices and status.

• Support Tickets — Submit support requests and track their status without picking up the phone.

• Role-Based Access — Owners, family members, and staff each see exactly what they should, with billing reserved for account owners.

• Direct Support — Reach the ITS team by phone or email straight from the app.

BUILT FOR ITS CLIENTS

Access to the I-T-S Client Portal is provided as part of an active managed-services agreement with Infrastructure Technology Solutions. Accounts are created by ITS for contracted clients.

Questions? Contact us at support@i-t-s.org or (610) 822-9901.