InnoOps

Manage AV support tickets, SLAs, schedules, and preventive maintenance from the field. Snap photos to tickets, track your jobs, and stay on top of every site.

InnoOps is the field companion to the InnoOps operations platform for AV system integrators. Engineers and managers stay on top of support tickets, SLAs, schedules, and preventive maintenance — wherever the work is.

WHAT YOU CAN DO • Tickets — view assigned tickets, update status, add comments, and resolve jobs on site • Photo capture — attach photos of equipment and issues straight from your camera • Schedules — see today's appointments and upcoming visits • Maintenance — log preventive maintenance visits with notes, photos, and time spent • Knowledge Base — search past fixes and resolutions for the systems you service • Push notifications — get alerted the moment a ticket is assigned to you • Fast unlock — sign in once and re-open securely with Face ID

BUILT FOR AV INTEGRATORS InnoOps tracks SLA usage (trips and hours) automatically as you log work, so contract utilization is always accurate. Managers get reporting and engineer KPIs; engineers get a clean, focused view of just their jobs.

InnoOps requires an active InnoOps account. Sign up or manage your subscription at innoops.app.

Questions? Email szekim@innobulb.asia