Onyx Valet

Onyx Valet — Premium Valet Management

Onyx Valet is a modern valet management platform built for luxury residential properties, hotels, and upscale venues. Designed for seamless vehicle handling from check-in to delivery, Onyx Valet connects guests, residents, and valet staff in real time.

For Guests Drop off your car and relax. The moment your vehicle is parked, you'll receive a text with your ticket number. Reply "1" to request your car or track your status directly in the app — no account required. Walk-in guests can look up their ticket instantly using the ticket number from their valet receipt or SMS.

For Residents Request your vehicle with a single tap. Track retrieval in real time through every stage — requested, on the way, and ready for pickup. Add multiple vehicles to your profile, set a primary car, and receive status updates the moment your vehicle is ready at the stand.

For Valet Staff Issue tickets quickly with full vehicle and customer details. Log pre-existing damage with an interactive inspection map before parking. View the live queue, claim jobs, and update status in real time. Customers are automatically notified by SMS at every step.

Key Features

Real-time vehicle status tracking Automatic SMS notifications at check-in, retrieval, and delivery Interactive damage inspection logging Multi-vehicle resident profiles Live valet queue with instant job claiming Secure, role-based access for staff and guests Onyx Valet brings white-glove service to every interaction — from the moment keys are handed over to the moment the car pulls up.