CityMender Namibia

CityMender Namibia helps residents report, track and update service delivery issues across Namibia, with smart routing and public issue visibility.

CityMender Namibia is a free public reporting platform that helps residents report, track and update service delivery and infrastructure issues across Namibia.

Residents can log issues such as potholes, water leaks, electricity faults, streetlight problems, waste concerns, sewerage issues, environmental health concerns and other local service delivery problems.

Each report receives a CityMender reference number, making it easier to track, share and update the issue over time. Reports are displayed on a public map so communities can see what has already been logged in their area and avoid duplicate reporting.

CityMender Namibia is built to make civic reporting simpler, more transparent and more structured. The platform helps residents capture accurate issue information, including location, category, description, photos and updates.

Key features include:

• Report service delivery and infrastructure issues • View issues on a public map • Search and update existing reports • Track reports using a CityMender reference number • Add photos and additional details • Use location detection to place reports accurately • View active and historical community reports • Smart neighbourhood and ward-level issue visibility • Tools to help residents, communities and local stakeholders understand local infrastructure problems

CityMender Namibia is independent and built to support better communication, better records and better accountability around local service delivery.

The app is free to use and designed for residents, community organisations, businesses, councillors, local authorities and anyone who wants to help improve service delivery in Namibia.

Together, we can give infrastructure a memory and help communities shape the future of service delivery and infrastructure in Namibia.