Lumenta Hub

New: Lume AI now crafts smarter replies in English, Arabic, and French. Plus, create and manage WhatsApp Flows directly from your phone.

Lumenta – WhatsApp Business Platform

Lumenta transforms WhatsApp into a complete sales, marketing, and customer support platform. Built on Meta’s official WhatsApp Business Platform (Cloud API), it helps businesses engage customers, automate conversations, and grow faster from anywhere.

One Shared Inbox for Your Team

Keep every customer conversation in one place instead of scattered across personal phones.

• Shared inbox for your entire team • Assign conversations to teammates • Internal notes and customer history • Powerful search and filters • Automatic voice message transcription

Send Professional WhatsApp Campaigns

Reach thousands of customers with Meta-approved message templates and monitor performance in real time.

• Broadcast campaigns at scale • Schedule messages ahead of time • Track delivery, read, and reply rates • Built-in opt-out management • Smart sending controls that help protect your number

AI That Works With Your Team

Lume, your AI assistant, helps your team respond faster while keeping every conversation consistent and on brand.

• Generate intelligent reply suggestions • Answer using your business knowledge base • Fully automated or approval-based responses • Supports English, Arabic, and French

Capture More Leads

Build interactive WhatsApp Flows that collect customer information without leaving the chat.

• Appointment booking • Lead qualification • Order and inquiry forms • Automatic customer segmentation • Instant CRM synchronization

Organize Every Customer

Build complete customer profiles that help your team deliver better service and close more sales.

• Customer profiles and conversation history • Tags and internal notes • Smart customer segments • Lead and customer management • Personalized messaging

Manage WhatsApp Templates Anywhere

Create, submit, and monitor Meta-approved templates directly from your phone.

• Multi-language templates • Variables and quick personalization • Buttons, images, videos, and documents • Approval tracking

Powerful Automation

Automate repetitive work while keeping customer conversations personal.

• Welcome messages • Keyword-based replies • Follow-up reminders • Re-engagement campaigns • Business hours and quiet hours automation

Reports That Help You Grow

Measure what matters with real-time insights.

• Campaign performance • Delivery, read, and reply analytics • Team productivity • Customer engagement insights • Exportable reports

Built for Global Businesses

Designed for businesses serving customers across multiple markets.

• English, Arabic, and French support • Native right-to-left Arabic interface • Multi-currency support • Trusted by businesses across the UK, Egypt, and Côte d’Ivoire

Start Free

Start with a free 14-day trial—no credit card required. When your trial ends, your data remains safe in read-only mode until you’re ready to upgrade.

Lumenta is built on Meta’s official WhatsApp Business Platform (Cloud API). A WhatsApp Business Account is required. Meta conversation charges may apply.

Whether you’re managing sales, customer support, marketing, or all three, Lumenta gives your team everything needed to build stronger customer relationships and grow your business through WhatsApp.