com.fideclub.eufeedback.field

Audits and surveys for businesses from your mobile device. GPS validated, photos, and offline sync. Works with your EuFeedback business account.

EuFeedback Field is the mobile app for surveyors and supervisors who perform field audits: business censuses, brand evaluations, price monitoring, distributor assessments, and customer satisfaction surveys for businesses and consumers.

Designed for commercial intelligence teams, franchise supervision, and mystery shopping operations, it enables guided visits with evidence capture, location validation, and offline synchronization.

MAIN FEATURES

• Guided Audits

Surveyors receive forms configured by their organization (NPS, CSAT, Likert scales, rankings, single-choice or multiple-choice questions) and complete them visit by visit.

• Business Census

Register new businesses with company name, tax ID, contacts, available brands, and GPS geolocation.

• Offline Work

Complete visits without internet connection and automatically sync data once connectivity is restored.

• Photo Capture

Attach visual evidence (storefronts, shelves, displays, products) directly to each response.

• GPS Validation

Confirms the physical presence of the surveyor within the campaign-defined radius, preventing remote or desk-based reporting.

• Smart Assignment

Tasks are downloaded based on the surveyor’s role, assigned area, and active campaigns configured by supervisors.

• Route Map

View pending businesses and their coordinates to optimize the day’s route.

• Real-Time Metrics

Track your progress, completed visits, and assigned goals directly from the dashboard.

WHO IS IT FOR? Retail chains and franchises auditing their stores Distributors and wholesalers supervising clients Market research teams and retail consulting firms Brand promoters and field supervisors Mystery shopping operators Companies conducting transactional or relationship-based surveys for businesses LOGIN

Use the surveyor code and PIN provided by your organization (your EuFeedback tenant administrator).

No personal email is required — all authentication is handled through the corporate platform.

PRIVACY

EuFeedback Field captures geolocation and photos only during assigned active visits and solely to validate audit compliance.

All data is securely transmitted using encrypted HTTPS/TLS connections directly to your organization’s EuFeedback server.

We do not share information with third parties, display ads, or track activity outside active visits.

REQUIRES AN EUFEEDBACK ACCOUNT

This app complements the eufeedback.com SaaS platform.

Administrators configure campaigns, forms, and assign surveyors through the web portal. Data collected in the app automatically syncs with their EuFeedback tenant.