Carvia: Car Widgets

I purchased this app after seeing its social media ads, which make it appear that you can easily customize CarPlay with all of the attractive widgets, layouts, and features they showcase. That’s simply not the experience you get. Within minutes of downloading the app, I realized that the $3.99 purchase was essentially just an entry fee. Most of the features prominently advertised require additional purchases or subscriptions that are not clearly disclosed before you buy. The marketing creates the impression that you’re purchasing the functionality shown in the ads, when in reality you’re paying just to discover that almost everything is locked behind more paywalls. I contacted customer support immediately, literally within minutes of the purchase, explained that the advertising was misleading, and requested a refund. After four separate email exchanges, they refused. I rarely leave negative reviews, but I genuinely believe this is a bait-and-switch marketing strategy. If you’re considering this app because of the social media ads, read everything very carefully before spending your money. I DO NOT recommend it at all.

I downloaded this app, after being offered a discount. Now I see they hit my AmEx card for $9.95 again. I will contact American Express about FRAUD.