HiXFi

HiXFi: your tech, handled.

HiXFi is the companion app for businesses that would rather run their business than run an IT department. Get a daily feed of practical tech and AI tips, run a free website checkup, and if you are a HiXFi customer, open a support ticket, see what your team is building, pay an invoice, or check your site’s traffic, all from one tidy place. Built for shop owners, indie retailers, professionals, and growing companies that want their websites, hosting, and tech support handled by real people, not a help desk in another time zone.

NEWS & TIPS, FREE FOR EVERYONE Open the app to a clean, plain-language feed: practical ways to use AI to save time and money, new tools worth knowing about, and the security alerts that actually matter to a small business. We even give you a heads up when everyday services like Gmail, Dropbox, Zoom, or Slack are having an outage. No account required. FREE WEBSITE CHECKUP Run an instant health check on any website and see the results right in the app. Get a clear score plus a shareable report, without digging through technical tools.

EVERYTHING IN ONE PLACE A clean home screen for what you actually care about: how many tickets are open, what’s overdue, how your sites are performing, and what’s next on the bill.

STAY IN THE LOOP ON TICKETS Every support request shows its stage at a glance: Received, Working on it, Awaiting your reply, or Resolved. Reply right from the app. See how things are moving and where they stand, no email thread required.

TRACK YOUR SITES Pull up live analytics for every website the HiXFi team hosts for you: sessions, users, pageviews, bounce rate, top pages, and top traffic sources. Spot what’s working without logging into Google Analytics.

BILLING IN SECONDS Pay an open invoice with a tap and download past invoices as PDFs. See exactly when your next charge hits and what it covers, with no surprises. CARE PLANS, HOSTING, AND PROJECTS View your active plans, the included hours you have used, and renewal dates. Follow ongoing projects with progress bars, hours logged, and the tickets feeding into them.

DESIGNED FOR YOUR THUMB Pull down to refresh. Swipe from the left edge to go back. Haptic feedback on every tap. Built like the apps you already use. WHAT’S INSIDE • News & Tips: AI and tech tips, plus outage alerts for the tools you rely on • Free instant website checkup with a shareable report • Support tickets with live progress tracking • One-tap invoice payment and PDF downloads • Website analytics with year-over-year comparison • Site health monitoring for uptime and plugin updates • Active plans with hours-used meters • Project and enhancement tracking • Push notifications when something needs your attention • Quick unlock with Face ID or Touch ID

WHO IT’S FOR Anyone can read the News & Tips feed and run a free website checkup. The support, billing, analytics, and project tools are for businesses that work with HiXFi for hosting, websites, IT, or ongoing maintenance. New to HiXFi? Visit hixfi.com to see if a care plan fits.