MyProperty Care

One app for every property care role. Manage maintenance, housekeeping, parcels and orders, chat with your team, and resolve issues from anywhere on site.

MyProperty Care is the all-in-one operations app built for service staff in office buildings, condominiums, and managed properties. Replace paper checklists, scattered messaging apps, and lost slips with one streamlined workflow tailored to each role on your property team.

WHO IT'S FOR • Maintenance technicians — receive, acknowledge, and complete work orders with photo evidence and root-cause notes • Housekeeping staff — view daily tasks, log completions, and chat with managers in real time • Parcel admins — scan tracking QR codes, notify residents automatically, and confirm pickup with one tap • Order and F&B managers — monitor live deliveries, update statuses, and review revenue trends • Property managers — assign tasks, oversee teams, and approve completed work

KEY FEATURES

Maintenance and Housekeeping

• Receive new work orders with instant push notifications
• Acknowledge or decline assignments with a reason
• Update status with checklists, completion photos, and root-cause notes
• Re-assign tasks across team members in seconds

Parcel Intake

• QR scanner for tracking numbers
• Carrier picker preloaded with the most common couriers
• Automatic recipient notification on receipt
• One-tap pickup confirmation with full audit trail

Order and Delivery Operations

• Live delivery tracking dashboard
• Status update workflow with role-based actions
• Twelve-month revenue trend analytics
• Customer and company directory

Team Communication

• One-to-one chat with any team member
• Photo and document attachments
• Read receipts and typing indicators

Multi-Language Full Thai, English, and Simplified Chinese support. Switch instantly from the language picker on every screen.

Built for Real Operations

• Token-based authentication with refresh
• Role-based access — staff only see what they need
• Push notifications for assignments, status changes, and chat messages
• Designed for spotty signal — your queue is preserved when the network drops

ABOUT MYPROPERTY MyProperty is a comprehensive property operations platform for office buildings, residential properties, and mixed-use developments. MyProperty Care is the field-facing companion to our back-office management platform.