Yorkshire Dental Suite

Patients of Yorkshire Dental Suite can manage their dental care from a simple mobile app. Book consultations, manage appointments and check in ahead of your visit.

The Yorkshire Dental Suite app gives YDS patients a convenient way to access and manage their dental care. From a single platform you are able to book consultations, manage appointments and check in before your visit for a seamless patient experience – you can even place a coffee order so it’s ready for you upon arrival. Our app allows you to contact the Yorkshire Dental Suite team about any questions you may have. Whether it’s a query about an upcoming appointment or a new concern about your teeth, the team are on hand to answer any questions you may have via the Live Chat function or phone. You’ll also find everything you need to know about our Membership programme and the exclusive benefits that come with joining. This easy-to-use app gives you quick access to account settings, FAQs, our privacy policy, Yorkshire Dental Suite’s contact information and terms and conditions. That’s not all – the Ambassador Hub helps our dedicated ambassadors to share their unique referral code with ease. If you’re not signed up to our referral programme yet, you can also register in-app. Have questions about the app? We have the answers. Who can use the Yorkshire Dental Suite app? The app is exclusively for Yorkshire Dental Suite patients – you must be an existing patient to create an account and access the app’s booking, appointment and membership features. How do I book an appointment in the app? First, go to Book Now. Choose your treatment or consultation type, before selecting a clinic, dentist, date and time. If there is an outstanding balance against your account, you’ll be guided through secure payment before your appointment is confirmed – if this isn’t required, all that’s left to do is verify your booking! Can I view or manage my appointments? Yes. To see your upcoming, past, cancelled and missed appointments, simply go to the Appointments tab. You can add future visits to your calendar, check in when available or contact the team for help. When can I check in for my appointment? On the same day of your appointment. When it is available, you’ll see a check in option on your appointment details screen. How do payments work in the app? We use Stripe to securely process your payment. Please note that the app may show the total amount before you confirm. Or, if a discount applies, the original price may be shown crossed out with the discounted price beside it. What is YDS Membership in the app? Our membership programme gives eligible patients access to perks such as consultation and hygiene benefits, alongside treatment discounts. You can view or request membership from MyYDS. How do I contact the YDS team from the app? To do this, use our Live Chat feature, call the practice (details found in Settings) or open the contact page from MyYDS. Why can’t I sign up? The app automatically checks if your email belongs to an eligible Yorkshire Dental Suite patient. If it is not recognised, you may need to book your first appointment before creating an app account. What is the Ambassador Hub? This section allows patients who are a member of the Yorkshire Dental Suite Ambassador Programme to view their referral rewards and share their unique link with friends and family. How do referral rewards work? It’s simple – upon signing up to the Ambassador Programme, you will receive a unique referral link. Share this with your friends and family and, if they book and attend a YDS consultation with this link, you will receive a £25 commission. How do I share my referral link? Open MyYDS, tap Ambassador Hub, then use Share Now. Or, simply copy your referral link. Who do I contact about ambassador issues? Use the Get In Touch button in the Ambassador Hub. This opens an email to ambassador@yorkshiredentalsuite.co.uk, our dedicated ambassador inbox.