Jewellink CRM

JewelLink is a CRM and training platform built for jewelry retailers.

Manage client conversations, bridal and timepiece forms, follow-up tasks, reminders, appointments, inventory lookup, webchat leads, and team training from one connected system. Directors, managers, and sales associates can stay aligned across locations while keeping customer history, notes, messages, and opportunities tied to each client profile.

JewelLink helps retail teams:

• Capture and manage webchat and web form leads
• Text clients through connected business numbers
• Track bridal and timepiece forms
• View client profiles, notes, tasks, and reminders
• Search inventory and share product details
• Monitor team training progress
• Support role-based access for directors, managers, and students

Designed for jewelry stores with multiple workflows and locations, JewelLink keeps clienteling, communication, sales follow-up, and training in one place.