ChannelChain

ChannelChain is now in your pocket. Get real time push for orders, returns, ranking shifts and repricer events, and reply to customers with AI, all from your phone.

ChannelChain is the command center for ecommerce sellers. Manage your entire Bol.com and multichannel business from one app. Sales, orders, rankings, reviews, customer service and inventory, all in one place.

Built for sellers who need to stay on top of their stores even when they are away from their desk. ChannelChain brings together the channels you already sell on, like Bol.com, Shopify, WooCommerce, Amazon and Kaufland, and gives you one clean view of what is happening across all of them.

KEY FEATURES

• Multichannel dashboard. See sales and open orders from every channel at a glance. • Real time notifications. Push alerts for new orders, returns, ranking shifts and repricer events, switchable per type. • Orders and returns. Every order from every marketplace in one inbox, with returns you can act on. • AI customer service. Get a push for every new question, draft a reply with AI and send it from your phone. • Repricer. Win the Bol.com buy box automatically with pricing rules you set. • Ranking tracker. Follow your organic search positions over time and spot the top movers. • Product research. Search any product on Bol.com and check rankings, prices, sales and reviews. • Market radar. Find profitable niches and rising search terms on Bol.com. • Email campaigns. Automate shipping confirmations, review requests and reminders. • Reviews. Read and respond to reviews tied to the original order. • Fulfillment by Bol. Track inbound shipments and let stock switch between channels automatically. • Multiple organizations. Switch between accounts in one tap, made for agencies and owners running more than one business.

WHO IT IS FOR

ChannelChain is built for serious ecommerce sellers. Bol.com sellers who want to react fast to ranking dips, repricer events and customer questions. Multichannel sellers running Shopify, WooCommerce, Amazon, Mirakl or Kaufland alongside Bol.com. And agencies or owners managing several businesses who want to switch between them in one tap.

WORKS ON IPHONE AND IPAD

ChannelChain runs on both iPhone and iPad. On iPad you get a roomier dashboard with more columns, and your customer service inbox sits next to the open conversation.

FOR EXISTING ACCOUNT HOLDERS

ChannelChain is a B2B service. The iOS app is a companion for customers who already have a ChannelChain account. Log in with your existing credentials to manage your business on the go. Subscriptions and account management are handled on our website.

Questions or support: visit channelchain.nl/contact