The Neo Home

Plan Neo care, estimate battery runtime, find service centers, and prepare support reports from one owner companion app.

The Neo Home is a companion app for Neo Gen 2 owners who want product guidance, care tracking, and support tools in one place.

Explore a concise overview of Neo's household robotics features, review key specifications, and read setup, maintenance, troubleshooting, FAQ, and 2026 vision guides.

Use the battery calculator to estimate runtime from charge level, activity load, walking time, carrying weight, and room temperature. Keep routine maintenance organized with daily, weekly, and monthly checklists, optional local reminders, and progress tracking.

When something needs attention, the guided troubleshooting assistant helps you turn answers into an action plan. You can open related guides, find service-center details on the map, prepare a support report, email support, share the report, or call a regional service center.

Key features:

• Neo Gen 2 overview and specifications
• Setup, maintenance, troubleshooting, and FAQ guides
• Battery runtime estimator for household routines
• Local care checklist with optional reminder notifications
• Service-center map and detail pages
• Guided support report, email, share, and call handoff

The Neo Home does not require an account or subscription. Checklist progress and reminder settings are stored on your device.