IT Companion

Track service calls, contacts, and fix notes in one practical ​IT workspace. ​Save time with reusable templates, quick updates, and secure access with optional app lock.

IT Companion helps IT engineers and support teams manage day-to-day operations in one focused app.

Track service calls from open to resolved, keep your key contacts close, and build a searchable knowledge base of fix notes you can reuse. Capture quick notes in seconds, create reusable email templates for common user responses, and keep everything organised for faster troubleshooting.

With optional iCloud sync and backup tools, your records stay available when you need them. App Lock with PIN and optional biometrics helps keep operational data protected.

Key features:

• Service call tracking with status updates, target dates, reminders, and notes log
• Contact management with roles, teams, and specialisms
• Fix notes knowledge base with tags, links, and attachments
• Quick notes and reusable email templates
• Export options for sharing and documentation
• Recycle bin recovery for accidental deletes
• iCloud sync and local backup support
• Apple Watch glance support for quick incident visibility
• App Lock with PIN and optional Face ID / Touch ID

Whether you are on a service desk, in desktop support, or handling infrastructure tasks, IT Companion is designed to help you work faster and stay in control.

The app is free to use, I made it to help with my day to day work. If you find it useful, then consider tipping.