26 Connect: Business Phone

A local business number, a bilingual AI receptionist that answers when you cannot, business SMS and transcribed voicemail. One app, French and English.

Your calls answered, even when you can't pick up. 26 Connect gives Canadian and US small businesses a local business number with an AI receptionist, business SMS and transcribed voicemail, in one bilingual app. By 26 Telecom, a brand of 26 Branding Agency Inc. (Montreal, Quebec).

KEY FEATURES

• AI receptionist that answers your line in French and English: pick a voice, write your greetings, describe your business, and turn it on or off anytime from the app. Every plan includes monthly AI minutes.
• Local business number in 60+ Canadian area codes and most US area codes (514, 438, 416, 604, 212, 415, 305 and more), picked right in the app.
• Calls to Canada and the US with a generous monthly minute allowance included in every plan.
• Your iPhone rings like a regular call even when the app is closed, thanks to native iOS calling integration.
• In-call keypad to navigate phone menus and extensions.
• Visual voicemail with automatic transcription in French and English, generated on our own servers.
• Business SMS with a monthly outbound allowance included in every plan, on SMS-enabled numbers.
• A professional call menu (IVR) configured for your business.
• Several lines in one app: every extension rings on your iPhone, and you choose which number shows as your caller ID.
• Contacts synced to your account, with device-contact import.
• Full call history and per-line status.
• Fully bilingual interface, French and English, with light and dark mode.

PLANS AND BILLING

Subscribe directly in the app with your Apple ID: Solo (1 seat), Equipe (2 seats) or Affaires (3 seats), monthly or annual, with a 14-day free trial. Plans include monthly calling minutes, outbound SMS, AI receptionist minutes, voicemail transcription and a professional call menu. Need 4 seats or more? Request a callback right in the app. Subscriptions renew automatically; manage or cancel anytime in your App Store settings.

PRIVACY AND SECURITY

• No advertising, no advertising identifier, no cross-app tracking.
• Communications encrypted in transit (TLS 1.3).
• Passwords hashed, never readable by us.
• Data stored primarily in Canada (Beauharnois, Quebec).
• Compliant with Quebec Law 25, federal PIPEDA, and EU GDPR where applicable.

EMERGENCY CALLS

26 Connect is an internet-based phone service. It does not replace a landline and does not guarantee access to 911 / E911. In an emergency, use a traditional phone or a mobile.

WHO IT IS FOR

• Restaurants and cafes.
• Clinics and healthcare practitioners.
• Law firms, agencies, real-estate brokers.
• Consultants and freelancers.
• Any Canadian or US small business that wants a professional phone without hardware or long contracts.

Questions? Use the Help section in the app or the contact form at 26telecom.com. Our Montreal team replies within one business day, in French or English.

26 Connect, by 26 Branding Agency Inc., a pre-qualified Government of Canada supplier (SA CW2432010).

Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://26telecom.com/privacy-en.html