Med Concierge

Medicare without the hold music. Your benefits, care, and medication on tap

Tap the mic and ask anything about your plan — copays, doctors, drug costs, what's covered, when to refill. Med Concierge is the voice-first Medicare app for members tired of squinting at benefit charts and waiting on hold. Get an answer in plain English in seconds.

Free to use. No ads. Built for Medicare Advantage, Part D, and Medicare Supplement members.

VOICE-FIRST, TAP-FRIENDLY

Tap the mic once and speak naturally. "What's my specialist copay?" "Find me a cardiologist." "Schedule a visit with Dr. Patel next Tuesday." The app understands real-world questions and does the work. Prefer buttons? Use those instead — every voice command has a tap path too.

WHAT YOU CAN DO

See your real copays. PCP, specialist, urgent care, ER, dental, vision — what you actually pay, in plain English, before you book.

Schedule a doctor visit. Pick a provider, pick a time, send a request. We handle the back-and-forth with the office.

Speak with your licensed agent through secure in-app voice calls — no robocalls, no spoofed Medicare scams

Book a ride to the doctor. Most Medicare Advantage plans cover non-emergency medical transportation. We arrange it through your plan's benefit.

Manage your medications. Add the drugs you take, set reminders, log when you've taken each dose, see refill alerts, and get drug-interaction warnings.

Find in-network doctors and pharmacies. Search by name or specialty. Tap to call. Get directions. Save favorites.

Look up drug costs before you fill. Type or speak a drug name and see your tier, your 30-day copay, and your 90-day mail-order copay before you walk into the pharmacy.

Decode lab results. Snap a photo of your lab report or After-Visit Summary. We translate the numbers into a plain-English summary you can understand without calling the doctor's office.

Add a caregiver. Share view-only access with a family member or trusted friend so they can help you keep up with appointments and refills.

Prep for your appointment. Make a list of questions and concerns before you go, so you don't forget the important stuff once you're in the chair.

Available in eight languages: English, Spanish, Tagalog, Korean, Vietnamese, Mandarin, French, and German.

WHY MEMBERS USE IT

"I asked the mic 'what's my dental copay' and it just told me. No tapping through screens."

"I needed a ride to the cardiologist. Booked it from my couch."

"My doctor said my A1c was fine. I had no idea what that meant. Now I do."

"She calls me right inside the app now. No spam numbers, no holding on a 1-800 line, no wondering if it's really her."

"I've finally stopped forgetting my morning insulin."

PRIVACY AND SECURITY

Med Concierge is HIPAA-compliant. Health information is encrypted at rest and in transit. We never sell your data. Voice conversations are scrubbed of personal identifiers before any AI processing. We have Business Associate Agreements with every vendor that touches your information.

Delete your data anytime: open Settings → Delete my data, or call (844) 463-2931. Details at medconcierge.com/delete-account. Full Privacy Policy: medconcierge.com/privacy.

WHO WE ARE

Med Concierge is operated by 1 World Insurance LLC (DBA Med Concierge), a licensed insurance agency, NPN 20116201. Our licensed agents help members across the United States navigate their Medicare benefits.

Questions? Call (844) 463-2931, 8 a.m.–8 p.m. local time, 7 days a week. Email support@medconcierge.com.

REQUIRED DISCLOSURES

Med Concierge is not affiliated with or endorsed by the United States government or the federal Medicare program. Medicare has not reviewed or endorsed this information.

We do not offer every plan available in your area. Any information we provide is limited to the plans we represent. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) for information on all options.