EwiiDine Counter

EwiiDine Counter is the front-of-house point-of-sale app built for modern restaurants, cafes, quick-service outlets, and cloud kitchens. Designed for counter staff, cashiers, and floor managers, it runs natively on macOS and handles every step of the service flow - from taking a customer's order to closing the shift.

== KEY FEATURES ==

• Lightning-fast order entry - browse the menu by category, add items with variations, modifiers, and special notes in a few clicks
• Dine-in, takeaway, delivery, and pickup order types - switch between them with a single click
• Table management - assign, transfer, and merge tables, set guest count, track waiters
• Customer database - look up phone numbers, remember past orders, attach loyalty information
• Print kitchen order tickets (KOTs) to Bluetooth or Wi-Fi thermal printers
• Print customer bills with detailed tax breakdowns (GST, TPS/TVQ, service charge, discounts)
• Cancel or edit orders with reason tracking and manager authorization
• Cash transactions - pay-in, pay-out, and cash drop entries for full cash accountability
• Shift open and close with opening float, closing reconciliation, and per-shift reports
• Multi-payment support - cash, card, UPI, mobile wallets, and split payments
• Live orders list with quick filters by date range, status, order type, and waiter

== REAL-TIME ONLINE ORDER ALERTS ==

The moment a customer places an order from your restaurant's website or mobile app, your Mac rings with a distinctive alert and the new order appears at the top of your orders list instantly. No more missed online orders during a rush - staff react immediately, kitchens stay on schedule, and customers get their food on time.

== BUILT FOR THE EWIIDINE ECOSYSTEM ==

EwiiDine Counter works seamlessly with the rest of the EwiiDine restaurant suite:

• EwiiDine KDS - kitchen display for chefs
• EwiiDine Waiter - table-side order entry for servers
• EwiiDine Display - customer-facing order board for pickup counters
• EwiiDine Delivery Partner - dispatch and live tracking for your drivers

All apps share the same real-time backend, so menu updates, pricing changes, and tax rules sync instantly across every device.

== WHY RESTAURANTS CHOOSE EWIIDINE ==

• Works offline - take orders even if Wi-Fi drops, syncs automatically when back online
• Unlimited menu items, categories, variations, and modifiers
• Multi-branch support - switch between outlets from the same account
• Works with most 58mm and 80mm thermal printers (Bluetooth or LAN)
• Bilingual interface (English and French) - ideal for Canadian restaurants
• Tax-ready for Indian GST and Canadian TPS/TVQ
• Privacy-first: your sales data stays under your control

== GETTING STARTED ==

1. Sign up for an EwiiDine account at ewiidine.ca
2. Add your restaurant menu, tax rates, and branches from the admin dashboard
3. Install EwiiDine Counter on your Mac
4. Log in with your staff credentials and start taking orders

EwiiDine Counter requires an active EwiiDine subscription. Visit ewiidine.ca or email support@ewiidine.ca for a demo.

Built in Montreal by EwiiSolutions Inc. Made with care for restaurants everywhere.