CIBC Mobile Business

SEE BELOW FOR IMPORTANT DISCLOSURES

Stay in control of your cash flow, while on the go. With the CIBC Mobile Business app, you can securely and efficiently manage your cash flow while on the go.

This convenient mobile service allows users of CIBC’s online platforms, CIBC Cash Management Online (CMO) and CIBC SmartBanking for Business (SmartBanking), to remotely view balance and transaction information and perform key payment approval functions across a range of cash management products and services. These functions include the ability to: • Obtain Current Day and up to 60 days of Prior Day account balance and transaction information • Perform critical payment tasks such as payment approvals and rejections for all payment types • Obtain foreign exchange (FX) rates for cross-currency payment settlement • Review payment details and audit history

CONVENIENT • Stay in control of your cash flow, while on the go 24 hours a day, 7 days a week • Receive mobile notifications for payments that require approval or an FX rate for settlement • Establish up to 30 Favourite Accounts for easy access • Easily make phone calls to co-workers to confirm payment details by associating CMO/SmartBanking users to contacts stored on your mobile device

ENROLLMENT • You must be registered for CMO/SmartBanking and have been granted entitlement to the CIBC Mobile Business app • You can use your existing 16-digit identification number, token and 4-8 digit PIN to sign-in to the app • You must have established a PIN and activated your token on CMO/SmartBanking from a computer before you can access the app

SECURITY Multiple layers of technology are used to protect financial information and funds in the most secure environment possible. Security features include: • Secure Sockets Layer (SSL) encryption on all transmitted information • Two-factor user authentication for sign-on which incorporates a unique 16-digit identification number, user-created 4-8-digit PIN and hardware or software token number • Flexible user-based entitlements and customizable user payment limits allow for role-based security and multiple approval levels.

WANT TO LEARN MORE? Visit: cibc.com/mobilebusiness

NEED HELP USING THE APP? Benefit from knowledgeable, trained staff at the CIBC Business Client Centre (BCC), available to help with technical questions each business day from 7:00 am to 8:00 pm ET at 1 800 500-6316.

LANGUAGES English French

LEGAL AND PRIVACY Your privacy and security comes first. Learn more about how CIBC is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html

By downloading the CIBC Mobile Business app you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; and (ii) collect, use and disclose personal information as set out in our Privacy Policy. You can withdraw your consent at any time by uninstalling this App. For assistance, contact CIBC Business Client Centre at the mailing address or email address found below in the “Contact” section.

CONTACT CIBC Business Client Centre : 1-800-500-6316 (7:00 a.m. to 8 p.m. ET) Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7 Email: Mailbox.BCCMAIL@cibc.com Website: http://www.cibc.com