Samir Assistant Egypt

Ticketing App — Enterprise Support, Simplified

The Ticketing App is your all-in-one workplace support companion. Whether you're reporting a technical issue, following up on a request, or reviewing a resolved case , everything you need is right in your pocket.

Create tickets in seconds. Report issues with full details : category, priority, attachments, and descriptions. Snap a photo, attach a document, and submit — all from your phone.

Always know where things stand. Track every ticket through its full lifecycle: Open, In Progress, On Hold, Completed, and Closed. Get push notifications the moment something changes.

Rate your experience. Once an issue is resolved, rate the quality of service and the assigned engineer. Your feedback helps the team keep improving.

Secure by design. Sign in with your corporate Microsoft account. Protect your session with a personal 6-digit PIN. Manage trusted devices and stay in control of your account security.

Made for your team, wherever you are. Full support for English and Arabic, light and dark mode, and a clean interface that works across all devices.