Sarge OS

Manage your retail team with real-time task tracking, scheduling, incident reporting, and department health scores. Built for independent store owners.

Sarge OS is a workforce management platform built specifically for independent retail stores. Whether you run a liquor store, smoke shop, pet store, or any specialty retail operation — Sarge OS gives you the tools to manage your team, track performance, and run tighter operations from your phone.

OVERVIEW & HEALTH SCORES See how every department in your store is performing at a glance. Health scores update in real time based on task completion, checklist adherence, incident frequency, and team activity. Know exactly where your store stands without walking the floor.

TASK MANAGEMENT Create, assign, and track tasks across departments. Set priorities, deadlines, and benchmarks. See what's pending, in progress, paused, or completed. Employees see their queue. Managers see everything.

SMART SCHEDULING Build and manage employee schedules with shift creation, swap requests, and daily/weekly/monthly views. Employees can view their upcoming shifts and request changes directly in the app.

CHECKLISTS Create opening and closing checklists tied to departments. Track completion with timestamps and optional photo verification. Never wonder if the closing duties got done.

INCIDENT REPORTING Document incidents with descriptions, categories, photos, dollar values, and involved team members. Track resolution status and build a searchable history for compliance and training.

TRAINING PROGRAMS Create training modules, assign them to employees, and track progress and completion. Ensure every team member is properly trained for their role and departments.

ANNOUNCEMENTS Post company-wide or department-specific announcements with priority levels. Track who has acknowledged critical updates. Pin important messages so they stay visible.

PRODUCT REQUESTS Employees can submit customer product requests. Managers track, fulfill, and complete them. Never lose a special order again.

TEAM MANAGEMENT View your full roster, roles, department assignments, and activity status. Invite new team members, manage permissions, and monitor engagement.

NOTIFICATIONS Real-time push notifications for task assignments, schedule changes, announcements, and operational alerts. Customize what you receive and when.

ROLE-BASED ACCESS Four permission levels — Owner, Manager, Lead, and Employee — each with appropriate access to features and data. Owners and managers see the full picture. Employees see what they need.

Sarge OS was built by a store owner, for store owners. Every feature exists because it solved a real problem on a real sales floor.