OrderGo Business

A comprehensive restaurant management tool designed for food service businesses, integrating POS, kitchen management, loyalty operations, and data analytics to drive efficient operations.

POS & Ordering

• Quick Order: Fast takeaway ordering with a streamlined workflow
• Table Order: Select a table, enter guest count, and place dine-in orders effortlessly
• Cashier Checkout: Accept payments via WeChat Pay, Alipay, Apple Pay, Line Pay, PromptPay, and cash

Kitchen Board

Real-time display of pending orders with full details and preparation status. Kitchen staff can update order progress with simple touch controls to improve service speed.

Order Management

• Full status tracking: Pending payment, confirmed, preparing, completed, and cancelled — all at a glance
• Flexible filtering: Filter by order status, payment status, date range, and order type
• Refund processing: Handle cancellations and refunds with complete audit logs

Menu Management

• Manage dishes: Add and edit items with pricing, images, and descriptions
• Category management: Create and reorder menu categories
• Specs & add-ons: Configure item variants and customization options
• Inventory tracking: Monitor stock levels in real time with sold-out markers
• Multi-language menus: Support for Chinese, English, and Thai content

Store Management

• Multi-store support: Brand admins can oversee all locations
• Table management: Create zones, tables, and set seating capacity
• Store configuration: Customize operating hours, service fees, and packing fees

Membership & Marketing

• Customer management: View profiles, purchase history, and membership tiers
• Points system: Issue, adjust, and track loyalty points
• Coupons: Create, distribute, and monitor coupon performance

Analytics & Reports

8 report dimensions for complete business insights:

• Business Overview: Revenue, order volume, and average order value
• Profit Analysis: Item profitability and cost breakdown
• Customer Rankings: Top customers by spending and frequency
• Member Overview: Membership growth and engagement trends
• Repurchase Analysis: Customer retention and repeat purchase rates
• Slow-Selling Items: Low-performing item alerts
• Customer Segmentation: New vs. returning customer analysis
• Store Comparison: Cross-location performance benchmarks

Multi-Language Support

Available in Chinese, English, and Thai.