HiLucy

Your AI hotel concierge. Check in, make requests, and get instant help during your stay.

HiLucy is your AI-powered hotel concierge, designed to make your stay effortless. From check-in to checkout, Lucy is available 24/7 to handle everything you need.

KEY FEATURES

• AI Concierge: Chat with Lucy, your personal AI assistant, for instant help with any request during your stay.
• Digital Check-In: Complete your guest registration directly from your phone, with no front desk wait.
• Service Requests: Order room service, request housekeeping, arrange transportation, or book excursions with a simple message.
• Real-Time Updates: Get instant notifications about your requests and booking confirmations.
• Explore Local: Discover nearby restaurants, attractions, and activities recommended by your hotel.
• Multi-Language Support: Communicate in your preferred language. Lucy understands and responds fluently.

HiLucy connects you directly with hotel staff through an intelligent AI layer that understands your needs and coordinates everything behind the scenes. Whether you need a taxi to the airport, a dinner reservation, or extra towels, just ask Lucy.

Available at participating hotels and vacation rentals.