Birdwatch: Service Delivery

Birdwatch: Service Delivery is the official technician app for professionals who want to deliver home services through the Birdwatch platform.

The app enables qualified technicians, contractors, and vendor partners to apply, onboard, and manage service jobs assigned through Birdwatch.

HOW IT WORKS

1. Download the app
2. Create an account and submit verification information
3. Complete onboarding and approval
4. Receive and manage service assignments

Approved technicians can begin accepting and completing jobs directly within the app.

KEY FEATURES

1. Technician Registration and Onboarding

• Create an account directly in the app
• Submit license and insurance documentation
• Complete profile verification
• Track approval status

1. Work Order Management

• Receive assigned jobs
• View job details, scope, and location
• Update job status in real time
• Mark milestones and completion

1. Photo and Documentation Upload

• Upload before-and-after photos
• Submit job reports
• Provide completion notes

1. Scheduling and Notifications

• View upcoming assignments
• Receive real-time push notifications
• Stay updated on job changes

1. Communication and Support

• In-app communication
• 24/7 support access
• Dedicated operations team assistance

WHO CAN USE THIS APP

• Any qualified home service professional may download the app and apply to join the Birdwatch technician network. Approval is required before receiving job assignments.
• Supported services may include plumbing, electrical, HVAC, appliance repair, general maintenance, renovations, and emergency services.
• Birdwatch combines experienced professionals with modern technology to streamline home service delivery and support technicians in growing their business.