Rentle Assist

Rentle Assist is the complete mobile operations hub for proactive property management teams, powered by Rentle.ai. 

Rentle.ai's automated intelligence has a unique human-in-the-loop architecture, AI does the heavy lifting, but humans have the final say. Designed specifically for property managers, administrators, and on-site maintenance technicians, the app provides a streamlined, real-time interface to manage maintenance tasks and helpdesk tickets on the go.

Whether you're in the leasing office or out in the field, Rentle Assist connects you directly to your organization's workflow—eliminating paperwork, reducing response times, and keeping your entire team perfectly synchronized.

KEY FEATURES: • Multi-Role Access: The app automatically adapts its interface whether depending on your account privileges set on Rentle.ai. • Real-Time Syncing: Background-refreshing ensures your queues are always up to date.  • Push Notifications: Get instant alerts for new tickets, task assignments, and status updates.

FOR ADMINS:  • Unified Operations: Access both the Tenant Helpdesk and the entire team's Maintenance Stack from one unified interface.  • AI Sentiment Analysis: Visual sentiment indicators help you easily spot frustrated customers or urgent issues. • Team Collaboration: Claim tickets, assign them to team members, and leave "Internal Notes" that remain hidden from the requester.  • Advanced Task Control: See maintenance tasks across all your buildings, edit priorities, and dynamically reassign work to available technicians.

FOR MAINTENANCE TECHNICIANS  • Task Dashboard: View your workflow with clear priority badges (Urgent, High, Medium, Low).  • Complete Context: See full task descriptions, unit details, and maintenance photos at a glance.  • Instant Updates: Transition work orders from Pending to In Progress to Completed with a single tap.  • Progress Timelines: Add comments, capture photos directly from your camera, and document your work in a timestamped feed.  • Direct Contact: Tap-to-call or tap-to-email tenants directly from the task screen. • AI Guides: Wondering how to reset equipment? Point your phone at the problem and have the Rentle AI provide a how-to guide (BETA feature - not available on all accounts)

Note: Rentle Assist requires an active organizational account with Rentle.ai.