e-Lok Bhavan

The e-Lok Bhavan, Odisha Appointment Automation is an official web-based and mobile based digital platform developed to provide citizens with a transparent, efficient, and accessible interface for availing administrative services at Lok Bhavan Odisha.

The system is available as a Mobile Application as well as a Web Application, enabling citizens to conveniently access services from smartphones, tablets, or desktop browsers.

Through this platform, citizens can book appointments with concerned officials and track the status of their requests in real time, thereby reducing the need for physical visits and ensuring streamlined service delivery.

Key Features:

Online Appointment Booking (Mobile & Web) Book appointments with designated officials based on availability and purpose of visit.

Real-Time Status Tracking Monitor the progress of appointments at every stage of processing.

Automated Notifications & Alerts Receive timely updates via SMS and in-app notifications regarding confirmations, progress, and resolution.

Defined Workflow & Escalation Mechanism.

User-Friendly & Accessible Design Simple, intuitive interface aligned with digital governance and citizen service standards.

Key Benefits:

Enhances transparency and accountability

Reduces manual intervention and waiting time

Enables paperless and contactless governance

Improves citizen convenience and engagement

Ensures anytime, anywhere access through mobile and web platforms

The e-Lok Bhavan, Odisha Appointment Automation System represents a significant step towards digitally empowered governance, strengthening communication between citizens and the administration while ensuring timely, efficient, and effective service delivery.