Meridian Member App

Submit healthcare claims, upload receipts, and track claim status from your mobile device. Meridian helps plan members manage employer health benefits in one place.

The Meridian Member App allows employees and plan members to submit, track, and manage healthcare claims through their employer’s benefits program. Designed for members enrolled in participating benefit plans, the app provides a secure and convenient way to submit claims, upload receipts, and monitor claim progress directly from a mobile device.

Key Features

Submit Claims Easily Members can submit healthcare claims through a guided process that captures the required claim details. The app allows you to enter treatment information, identify the healthcare provider, and electronically sign the claim form. Once submitted, your claim is sent into the processing workflow for review.

Upload Supporting Documents Attach receipts, prescriptions, or other supporting documentation directly from your phone. Uploading documents helps ensure that your claim includes the information needed for processing.

Track Claim Status Stay informed about the progress of your claims. The Meridian app provides visibility into the lifecycle of each claim, helping you understand where your claim is in the review process.You can quickly see: Claim submission status Updates from administrators or providers When additional information is required Settlement outcomes

View Claim History and Settlements Access a history of your submitted claims and view settlement results when claims are processed. Claim settlement statuses may include: Paid Partially Paid Denied Detailed claim records remain available so you can review previous claims and supporting documentation.

Receive Notifications Members receive alerts when important updates occur, such as: Requests for additional documentation Claim status changes Settlement updates Notifications help ensure you can respond quickly if more information is needed

Access Plan Information and Support The app also includes helpful member tools such as: Frequently asked questions Contact information for your plan administrator Technical issue reporting These tools allow members to quickly get assistance when needed.

Secure Account Access Members access the app using credentials associated with their benefits enrollment. Account verification is required when setting up access, and users must accept the Terms of Service and Privacy Policy before using the application. Security controls are implemented to help protect account and claim information.

Who Can Use This App The Meridian Member App is intended for individuals enrolled in a participating employer health benefits plan administered through the Meridian platform. Access requires an invitation email from your plan administrator.

Security and Privacy The Meridian Member App is designed to protect your personal and claim information. Secure authentication and verification are required before accessing the app. Members must verify their account and accept the Terms of Service and Privacy Policy before using the application.