Joule Hub

Your bike, perfectly managed. From order status and service budgets to roadside assistance, the Joule Hub has everything you need for a carefree ride in your pocket.

With the Joule Hub app, you have everything for your lease bike right at your fingertips. Whether you lease a bike through your employer or as a self-employed professional, we make sure you can keep riding without worries.

Log in with your Joule account and instantly access your personal My Joule dashboard.

What can you do in the app? • Track your order: Check the status of your bike from quote to delivery. • Your digital garage: All the details about your bike in one place. From battery and frame to your lease contract. • Service & maintenance: Easily request maintenance through the app. Upload photos, describe the issue, and schedule a service. You can also immediately see how much service budget you have left. • Roadside assistance: Trouble on the road? Contact roadside assistance with just one tap. • Report damage or theft: Quickly report incidents and upload your police report or claim form. We’ll take it from there. • Help & support: Find answers to frequently asked questions or contact your dealer or our support team.

Download the app and experience how easy bike leasing can be!

We got your back / bike.