ParcOps

ParcOps is an operations management platform built for Amazon Delivery Service Partner (DSP) teams that need speed, visibility, and control across the full delivery day.

Designed for DSP owners, operations managers, dispatchers, and drivers, ParcOps centralizes scheduling, dispatch, communication, fleet tracking, and compliance workflows into one structured workspace. Replace spreadsheets and disconnected tools with a system purpose-built for last-mile delivery operations.

Key Capabilities

• Plan and publish weekly driver schedules with role-based visibility • Import route data and route sheets for organized dispatch • Assign drivers and vehicles with automation and release routes efficiently • Coordinate teams using structured chat channels and direct messaging • Manage users, roles, and staffing access securely • Track fleet records, vehicle status, and service readiness • Capture incident reports and policy acknowledgements with in-app signature flows • Receive push notifications for operational updates

From pre-dispatch planning to post-route documentation, ParcOps supports operational clarity and structured execution for DSP organizations.

Access Information

ParcOps is intended for authorized DSP organizations operating within the Amazon Delivery Service Partner program.

An active ParcOps organization subscription — purchased outside of the app — is required to sign in and use features.

ParcOps is an independent software platform and is not affiliated with or endorsed by Amazon.