Repair Minder

Now with Buyback Inventory and a customisable tab bar. Browse your device stock, track costs and margins, and tailor your navigation — all from the app.

Repair Minder is a complete repair shop management solution — for both shop staff and their customers.

FOR REPAIR SHOP STAFF:

• Dashboard & Work Queue

• Daily stats, revenue, and active repairs at a glance
• Personal work queue with priority sorting
• Period comparisons and lifecycle benchmarks

• Device Tracking

• Barcode/QR code scanning for fast device lookup
• Complete repair history and status per device
• Workflow automation with status updates

• Order Management

• Create and manage repair orders with line items
• Track progress through repair stages
• Payment tracking and customer signatures

• Buyback Inventory

• Browse and search your entire buyback device stock
• Filter by status, location, and engineer
• View purchase info, sale prices, refurbishment costs, and device images

• Enquiries & Messaging

• Manage customer support tickets
• Reply with macros and automated workflows
• Bulk actions for efficient queue management

• Client Management

• Customer database with contact details and addresses
• Full order history per client

• Customisable Tab Bar

• Choose which features appear in your main navigation
• Quick access to the tools you use most

FOR CUSTOMERS:

• Real-time Repair Tracking

• Live status updates on your repairs
• View device details and repair progress

• Quote & Pre-authorisation Approval

• Review and approve repair quotes instantly
• Clear pricing breakdown with VAT

• Communication

• Message your repair shop directly
• Get notified when status changes

• Order History

• View all past and current repairs
• Signature capture for device collection

SHARED FEATURES:

• Push notifications for status changes and assignments
• Passcode lock with biometric (Face ID/Touch ID) support
• Dark mode support

Staff accounts require a Repair Minder business subscription. Customers receive login credentials when dropping off their device. Contact support@repairminder.com for business setup.