ALH Procurement

ALH Group is one of Australia’s largest hospitality groups, with over 300 pubs, restaurants, and hotels nationwide. The ALH Group Ordering App, built on The Open Pantry platform, is a centralized mobile solution that streamlines how ALH venues manage their supply orders and kitchen operations. It serves as a one-stop hub where venue managers can place orders with suppliers, track deliveries, and manage menu costs in a unified system. Consolidated Supplier Ordering: The app unifies all of ALH Group’s supplier ordering into one interface. Rather than juggling separate systems or contacting vendors individually, staff at any ALH venue can browse approved supplier catalogs and submit orders in-app for everything from beverages to fresh ingredients and supplies. Automated order tracking and a detailed order history ensure each request is accounted for, preventing missed orders and errors. By consolidating procurement, the app saves managers time and ensures consistency in ordering processes across the ALH network. Menu Costing & Operational Tools: In addition to ordering, the ALH app offers robust tools for menu costing and analysis. Venue managers and chefs can input recipes or menu items to calculate exact ingredient costs based on current supplier prices. This allows ALH venues to closely monitor food and beverage costs, maintain healthy profit margins, and make informed adjustments to menus or pricing. By understanding the cost of each dish or drink in real time, venues can optimize their menu offerings and reduce waste from low-margin items. Company-Wide Oversight: Deploying the platform across all ALH Group venues means purchasing data is visible at the regional and corporate level. Head office can monitor compliance with preferred suppliers, negotiate better deals using combined order volumes, and forecast group-wide needs more accurately. This unified approach under the ALH corporate umbrella leads to greater efficiency, cost savings, and standardized best practices in procurement. Secure Access & Support: The ALH Group app is intended for use by authorized ALH staff and requires a secure login. All data is securely synced across devices, allowing managers to place orders or check statuses from anywhere. The interface is user-friendly and tailored to hospitality workflows, minimizing training time for new users. If any issues arise, users have access to dedicated support from The Open Pantry via in-app chat, email, or phone, ensuring any problem is resolved promptly.