BFZ Track

BFZ Track is the official mobile app from BeForward Zambia for customers who want full visibility into their vehicle shipment and port clearance journey.

Whether you are importing a car or managing fleet logistics, BFZ Track keeps you informed at every stage — from vessel arrival and customs clearing to border transit and final handover.

KEY FEATURES

• Real-Time Vehicle Tracking Search by tracking ID or reference number and instantly view your vehicle status.

• Detailed Vehicle Timeline Follow each step of the clearance process with a clear, visual timeline — know exactly where your vehicle is and what happens next.

• Manage Your Vehicles Save vehicles to your account, view active shipments, and track pending actions from one dashboard.

• Document Management Upload required clearance documents, track document status, and view submitted files securely.

• DHL Tracking Integration Add and monitor DHL tracking numbers for document or shipment deliveries.

• Service Upgrades Request service upgrades for your vehicle and track approval status in real time.

• Payment Invoices View upgrade invoices, upload payment confirmation screenshots, and confirm payments directly in the app.

• Push Notifications Receive instant alerts when your vehicle status changes, documents are required, or actions are pending.

• Multilingual Support Available in English and French.

• Dedicated Support Contact BFZ support via WhatsApp, phone, or email whenever you need help.

WHO IS IT FOR?

BFZ Track is built for vehicle owners, importers, and logistics professionals using BeForward Zambia services who need a simple, reliable way to track shipments and manage clearance without phone calls and paperwork.

Download the BFZ Track today and take control of your vehicle delivery journey.