PRA Group

Manage your PRA Group account

The PRA Group app puts everything you need to manage your account in one secure place.

From making payments to viewing your balance, setting up plans, tracking your progress and managing your budget, the app gives you greater visibility and control over your account.

Key features

View your account(s) in one place Instant access to your balance, account details and recent transactions.

Make secure, fast payments Pay by Apple Pay, debit card or PayIt for quick bank transfers.

Create a payment plan that suits your budget Choose to set up payments by amount, including how often you pay, or by selecting the time period you’d like to take to clear your account. You’re in control of your repayment.

Track your progress See how much you’ve paid and what’s left to pay. Make additional payments at any time.

Manage your budget Use budgeting and benefits tools to understand your disposable income and keep your account information up to date.

Secure login Use fingerprint or face recognition for secure access.

Helpful support and guidance Access budgeting tools, benefits information and links to free, independent money advice.

Your security matters Your information is protected using security measures designed to help keep your data safe.

Availability of certain features, such as creating or managing a payment plan, may vary depending on your account status.

Important information

• The PRA Group app is free to use.
• The app is an optional digital service that allows customers to view and manage information relating to their PRA Group account.
• Features within the app, including setting up or managing a payment plan, depend on the status and circumstances of your account.
• Using the app does not change the terms of your agreement with PRA Group UK Portfolios Ltd.
• Any information you provide through the app is processed in line with PRA Group’s Privacy and Cookies Notice.
• The app does not provide financial advice. If you need independent support, you can access free, impartial money guidance from recognised debt advice organisations.
• Payments made through the app are applied to your account in accordance with our standard processes.
• You are responsible for keeping your login details and device secure. Guidance on managing security settings is available within the app.
• If you believe any information shown in the app is incorrect, or if your financial circumstances change, please contact us so we can review your account with you.
• Your mobile network provider may apply data charges if you access the app using mobile data rather than Wi‑Fi.

PRA Group (UK) Limited is authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006).