PlateLens: AI Calorie Counter

This is the most accurate ai calorie tracker on the market. It has everything you could want, calorie counting, macro tracking, fasting timer, water intake reminders, a surprisingly good ai coach, and plenty more. I enjoy the manual entry and voice entry over the photo tool! (Nothing wrong with the photo tool, I just like typing what I’m cooking as I go) The daily score is a great way to keep tabs on your overall eating habits for the day, it has been great motivation! To add to the great app, the customer support is truly second to none. I reached out regarding special discounts. Not only did they accommodate the discount. They responded quickly and were more than helpful with all my questions and needs! I hope they keep this app going strong! I could really see this taking over the calorie counting market!

I am extremely dissatisfied with the PlateLens customer service. I have emailed support 3 times and have not received a single response, despite the website promising a response within 24 hours. The $80 charge for a year subscription went through without the promised notification at the end of the free trial. I would like to be refunded as I am dissatisfied the accuracy of the app and with my experience and do not want the year subscription.

I found this app and was so excited to be able to log my food from a photo. It was frustrating right from the start. It would not let me accurately log my current weight or my goal weight. I could go a pound or 2 up or a pound or 2 down. Then the app glitched and did not save so I had to start my profile all over. I then snapped my first meal- bacon and eggs. Easy enough, right? Nope, it calculated 407 calories when the actual total was 286. I don’t expect an exact science but a difference of 121 calories is quite a bit for 2 items widely known items. I found the AI coach annoying. So it’s been deleted.